Topic: 1 - Relationship-Building - Building Foundation of Comprehensive Success - "If You Would Be Loved, Love, And Be Loveable." Benjamin Franklin - Improve Your Social Connectivity Score
Topic: 2 - Relationship Management - Art of People & Self Management “They May Forget What You Said, But They Will Never Forget How You Made Them Feel.” Carl W. Buechner - To achieve impeccable success, learn the Art of Relationship Management.
Topic: 3 - Learn and Develop Empathy Neither “I” Nor “You” It is We - "If We Can't See Eye To Eye, Let's Try Heart To Heart." Saurabh Jain - The fundamental requirement of effective communication and sign of Being Human
Topic: 4 - Learn Basics of Communication Skills Make or Break Skill - Effective Communicators Lead the World "Effective Communication Is The Bridge Between Confusion And Clarity." Nat Turner
Topic: 5 - Learn & Develop Influential Skills: Critical Winning Factor "The Key To Successful Leadership Is Influence, Not Authority." Ken Blanchard - Impressing others is a short-term game, but influencing others is a long-term game - Saurabh Jain.
Topic: 6 - Learn and Develop Active Listening: Understand VS Understood "Listening is an art that Requires Attention Over Talent, Spirit Over Ego, Others Over Self." Dean Jackson: Active listening is an art that can turn an argument into a discussion, misunderstanding into understanding, and understanding into understanding.
Topic: 7 - Learn and Develop Observation Skill Sign of Critical Learner - "To Acquire Knowledge, One Must Study, But To Acquire Wisdom, One Must Observe." Marilyn Vos Savant - Observers make relatively more minor mistakes
Topic: 8 - Perception Management: Thermometer or Thermostat "What Is Behind Your Eyes Hold More Power Than What Is In Front Of Them." Gary Zukav. This game runs between - Your Truth, My Truth, and The Truth. Learn Perception Management to know the truth.
Topic: 9 - Basics of Verbal Communication Skills Level - 1 Mirror of Your Thought Process & Your Thought Process is Mirror of Your Destiny- "If You Don’t Have Something Nice To Say, Don’t Say Anything At All" Thumper From Bambi. Improve your intentions and presentations. “The weight of your word has more impact than the volume of your voice!” - Saurabh Jain. - Be an effective communicator
Topic: 10 - Basic Of Verbal Communication Skills - Level - 2 One Skill - Many Achievements - "Wise Men Talk Because They Have Something To Say; Fools Because They Have To Say Something" Plato. Learn the Art of Come + You + In + Action.
Topic: 11 - Neuro-linguistic Programming (NLP): Connection Between Outside and Inside World "Language Is The Dress Of Thought; Every Time You Talk, Your Mind Is On Parade." - Johnson. Learn the best way to build a heart-to-heart connection with yourself and others.
Topic: 12 - Learn Advanced Verbal Communication Skill - Level - 1 Journey from Ordinary to Extraordinary "Effective Communication Is 20% What You Know And 80% How You Feel About What You Know." - Learn to speak intelligently - Right Words, Right Tone, Right Time, Right Place, Right Energy, Right Intention.
Topic: 13 - Learn Advanced Verbal Communication Skill - Level - 2 Different strokes for different folks- "Every Act Of Communication Is A Miracle Of Translation." Ken Liu - Each individual is unique; you can’t follow the same style as everyone. Learn the Art of Different Strokes for Different Folks.
Topic: 14 - Different Style of Verbal Communication Skills Turn Unfavorable into Favorable- “Be Calm, Yet Assertive. Be Meek, Yet Courageous. Be Gentle, Yet Bold. Be Kind, Yet Strong." Charles F Glassman - Managing difficult people and situations is easy because you can achieve mastery in the 8th wonder, i.e., Communication.
Topic: 15 - Power of Body Language - Language of Subconscious Mind "The Most Important Thing In Communication Is Hearing What Isn't Said" Benjamin Franklin. Body language speaks louder than your words and voice. Achieve Excellence in reading body language and self-improvement.
Topic: 16 - Art of Negotiation - Learn to Create Win-Win Situation" No Response Is A Response, And It’s A Powerful One." Saurabh Jain. Players of negotiation “get the best and give the best.”
Topic: 17 - Dressing Sense – First Impression "Wearing The Correct Dress For Any Occasion Is A Matter Of Good Manners." Loretta Young - Dressing Sense adds additional value to your personality. For powerful social and professional impact - one must dress well.
Topic: 18 - Social Etiquettes True Meaning of Education – Manners & Behaviour - "Things That Money Can’t Buy Like Manners, Morals And Integrity" - Saurabh Jain - Few things you cannot buy – one is etiquette. Learn and Improve Social Etiquettes.
Topic: 19 - Official Etiquette People Are Hired for Skill and Fired for Behaviour - "Civility Costs Nothing And Buys Everything." Mary - Two primary wheels of professional growth Skill and Behaviour. Be good at both.
Topic: 20 - Giving Feedback – Mandatory for Growth, but Roller Coaster Ride “I Think It’s Essential To Have A Feedback Loop, Where You’re Constantly Thinking About What You’ve Done And How You Could Be Doing It Better.” Elon Musk - Giving Feedback is the basic need for growth, but it can become the primary reason for degrowth if not used properly.
Topic: 21 - Receiving Feedback – Legends Love It, Idiots Run from It. "We Can’t Drive People, We Teach And Lead" Saurabh Jain - Most of the time, feedback is free, but it adds value to millions. Everyone Must Learn It.
Topic: 22 - Art Saying Yes & No Shortest Word but Longest Impact – Use Judiciously - These two words define the quality of your life.